Privacy Policy

Privacy Policy

Introduction

At https://mobility-assistance-laredo-texas.primarycareaid.com (hereinafter referred to as ‘Mobility Assistance Laredo Texas’, ‘we’, ‘our’, or ‘us’), we are committed to protecting your privacy and securing your personal data. This comprehensive Privacy Policy details our practices regarding the collection, storage, handling, and processing of personal information in alignment with various international data protection laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CPPA/CCPA) and its amendments
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountability of Data Practices Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to external platforms, applications, or services accessed through links on our site, as they are governed by their respective privacy policies.

Processing Activities

This Privacy Policy outlines our practices when:

  • Users engage with our applications and services as authorized users.
  • Visitors access and navigate our websites linked to this policy.
  • We communicate with users via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: This includes user names, email addresses, and registration details required for account creation.
  • Payment Information: Details related to payment methods used for transactions on our platform.
  • Financial Information: Records of financial transactions, billing addresses, and other financial records.
  • Purchase Information: Data about products or services purchased from us, including quantities and order history.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for analytics and user experience improvement.
  • Location Data: Geolocation information provided by users when using our location-based services.
  • Feedback: User comments, reviews, ratings, and responses to surveys or feedback forms.
  • Social Media Information: Data from social media platforms when users interact with us through these channels.
  • Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We collect this data through direct user input, automatic data collection technologies, and third-party sources who share personal information with us in accordance with their privacy policies.

Cookies

Mobility Assistance Laredo Texas uses cookies to enhance user experience and gather analytics. Cookies are small text files placed on your device by our website or third-party services. They can be categorized as:

  • Strictly Necessary: These cookies enable core features and functionalities, ensuring the secure and efficient operation of our website.
  • Preference: Cookies in this category remember user preferences, language settings, and other customizable options.
  • Analytics: Used for analytics purposes to track site usage, gather demographic data, and monitor performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of legitimate business interests or legal obligations. Once the purpose for which the data was collected is no longer relevant, we securely delete or anonymize it in accordance with applicable data protection laws.

Your Rights

Depending on your jurisdiction and local data protection regulations, you may have certain rights regarding your personal data, including:

  • Access to your information
  • Request for rectification (correction) of inaccurate data
  • Erasure (deletion) of your data
  • Restriction on processing your data under certain circumstances
  • Right to data portability
  • Objection or opposition to the processing of your data
  • Non-discrimination based on the exercise of your data privacy rights
  • The right to lodge appeals or complaints with relevant supervisory authorities

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update and modify this Privacy Policy from time to time. Any significant changes will be notified on our website, and updated policy versions will be available for your review.

Contact Information

For any inquiries related to privacy, data protection, unsubscribe requests, or general data-related questions, please reach out to us via: